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Value-Based IT Management Plans
Best Value !SERVICES INCLUDED
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SMALL BUSINESSCONTACT-US |
MEDIUM BUSINESSCONTACT-US |
FULLY MANAGEDCONTACT-US |
24/7/365 Monitoring |
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Daily Deep Inspection checks |
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Path Management |
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Support Portal Access |
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Weekly Reports |
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Live Chat Access |
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Preferred Pricing |
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Windows Server Management |
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Common Application Support |
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Phone Support 2 |
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Network Management |
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"The Black Box" Management |
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On-site Intervention 3 |
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Hardware Vendor Service Coordination |
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Ideal for # of Computers |
1 - 5 | 6 - 10 | 11 + |
SUGGESTED ADD-ONS |
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Managed Anti-Virus |
$5 / device | $5 / device | $3 / device |
Managed Backups |
$0.65 / GB | $0.65 / GB | $0.65 / GB |
OPERATION HOURS |
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Regular Hours Support |
M-F 9AM - 5PM | M-F 9AM - 5PM | M-F 9AM - 5PM |
After Hours Support |
M-F 5PM - 9AM Sat & Sun | M-F 5PM - 9AM Sat & Sun | M-F 5PM - 9AM Sat & Sun |
MISC. FEES |
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Scheduled On-site Visit |
$100 / hour (1 Hour Min.) |
$100 / hour (1 Hour Min.) |
$90 / hour (1 Hour Min.) |
Rushed Emergency! Visit |
$120 / hour (1 Hour Min.) |
$120 / hour (1 Hour Min.) |
$120 / hour (1 Hour Min.) |
After Hours Remote Support |
$180 / hour | $180 / hour | $180 / hour |
AGREEMENT |
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Minimum Term |
1 Year | 1 Year | 1 Year |
Activation Fee 4 |
N/A | $850 | $850 |
Guaranteed Response Time |
1 Business Day | 6 Hours | 3 Hours |
SUBSCRIBE NOW! |
Contact US | Contact US | Contact US |
(1) After hour support billed at $180/hour. (2) Limited support provided, please see our terms for more details. (3) On-site intervention is at the sole discretion of XIRGO & will only be provided after remote support has been exhausted. (4) Activation fee includes setup of "The Black Box" & initial network audit / optimization by XIRGO.
